You can update your card payment and driver details in your account (under “My Account”). For other changes such as email or mobile number, please send us your request via the form on Contact Us page.
We welcome all drivers with a Valid Driving License. Our vehicles will come with comprehensive insurance coverage but there will be an additional damage excess charge for new/senior or inexperienced drivers. Please refer to the “Additional Excess” listed on the…
You will have to sign up for a member’s account. Once that is done, you are ready to book a car.
Signing up with myCarriage is free. You will only pay when you make a rental booking.
All our vehicles will come with comprehensive insurance coverage limited to the vehicle’s corresponding damage excess. This amount will be stated on the website when you select the vehicle.
Damage excess is the maximum amount you must pay for any damages on the vehicle in the unlikely event of any one accident/incident.
You will require the following documents for entry into Malaysia: If you have opted for entry into Malaysia during your booking, the relevant documents will be emailed to you 1 day prior to your rental date. Should you fail to…
Absolutely, you have the option to drive to Malaysia. To ensure that your insurance coverage includes Malaysia, kindly notify us before your trip. There will be an additional fee of $25 to $60 per calendar day, depending on the vehicle…
Smoking is strictly prohibited in the vehicle to ensure that the next user will be able to experience a smoke-free vehicle. There will be penalty charge(s) should the vehicle be returned with a smoke smell. Refer to “Payment / Cost”…
Pets are allowed, but they must be kept in secured carriers. There will be penalty charge(s) should the vehicle be returned with additional cleaning required. Refer to “Payment / Cost” section for more information.
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